Returns and Exchanges

In order to satisfy our Supernatural customers we offer exchanges and store credit for all orders in their originally shipped conditions. This means the hair hasn't been washed, colored, or worn in any way. This does not include frontals, closures, or clip ins due to the hygienic care of these products.

This does not include shipping costs. If you receive the wrong item be reassured that all shipping costs will be taken care of by supernaturalhairco. If you provide the wrong address and your item is returned, supernaturalhairco will not assume the reshipping cost.